b88 belt Privacy Policy
Here is a full explanation of how your personal information is collected, why it is stored, and how it is kept secure on the b88 belt platform.
Table of Contents
Introduction and Applicability
b88 belt treats the protection of users' personal information as its highest priority. This privacy policy ("Policy") applies to b88 belt's website, mobile application, and all other services. By registering an account or using any service on the b88 belt platform, you are considered to have accepted the terms of this Policy.
This Policy should be read together with the Terms and Conditions — both documents govern the relationship between b88 belt and the user. In the event of a conflict, the Terms and Conditions take precedence, except that this Policy is final on matters relating to personal information.
For any questions regarding the processing of your information, you may contact our support team. We provide support in both Bengali and English.
Information We Collect
b88 belt collects various types of information to operate its services. This information comes from two main sources.
2.1 Information You Provide Directly
Information you provide when registering an account or using the services:
- Full name, date of birth, and nationality
- Email address and mobile number
- Current residential address
- National ID card or passport details (for identity verification)
- Payment information related to bKash, Nagad, Rocket, Upay, or bank accounts
- Messages and attachments you send during support interactions
2.2 Automatically Collected Information
Information collected automatically when you use b88 belt:
- IP address, device type, and operating system
- Browser information and session duration
- Logs of which pages you visited and how long you stayed
- Transaction records of deposit, withdrawal, and betting activity
- Information about the time and location of account access
Purpose of Collecting Information
b88 belt uses personal information only for specific and legitimate purposes. The reasons for which information is processed:
3.1 Account Management
Information is used to create and manage your b88 belt account. This includes: identity verification (KYC), login security, password recovery, and maintaining account safety.
3.2 Financial Transaction Processing
Payment-related information is used to carry out deposits and withdrawals. This information is essential for ensuring secure transactions via bKash, Nagad, Rocket, Upay, and bank transfer.
3.3 Fraud Prevention and Security
Information is analysed automatically to detect and prevent illegal activity, fraud, and attempts to create multiple accounts.
3.4 Customer Support
Your account and transaction information is used to provide support via live chat and email, 24 hours a day, seven days a week.
3.5 Promotional Communications
With your consent, emails or messages may be sent to inform you about new bonuses, promotions, and updates from b88 belt. You may stop receiving these communications at any time.
Data Storage and Security
b88 belt uses industry-standard technical measures to keep your information secure.
4.1 Technical Security Measures
- All data transfers are secured through SSL (Secure Sockets Layer) encryption
- Sensitive information such as passwords is stored using one-way hashing
- Access controls ensure that only authorised staff can access information
- Regular security audits and vulnerability assessments are carried out
- Firewalls and intrusion detection systems remain active
4.2 Data Retention Period
Information is retained while your account remains active. Even after account closure, financial transaction records and identity verification information are retained for a specified period in accordance with applicable legal obligations. After the defined period, information is securely deleted or fully anonymised.
4.3 Response to a Data Breach
If a security incident occurs, b88 belt conducts a prompt investigation and notifies affected users in a timely manner. Appropriate remedial action is taken and systematic improvements are made to prevent such incidents in the future.
Sharing Information with Third Parties
b88 belt does not sell your personal information or transfer it to third parties for advertising purposes. However, information may be shared in the following limited circumstances:
5.1 Service Provider Partners
Necessary information is shared with trusted third parties to handle payment processing (bKash, Nagad, Rocket, Upay, and banking partners), technology infrastructure, and customer support services. These partners may only use the information for specified purposes and are bound to uphold equivalent privacy standards.
5.2 Legal Obligations
b88 belt may disclose information if required to do so as part of a court order, government directive, or legal process. In such cases, only the information legally required is provided to the relevant authority.
5.3 Corporate Changes
In the event of a change of ownership, merger, or acquisition of b88 belt, user information may be transferred to the new entity. However, the new party will be bound to comply with the terms of this privacy policy, and users will be notified in advance.
Cookies and Tracking Technology
The b88 belt website and app use cookies and similar technologies. These help improve your experience and maintain the functionality of the service.
6.1 Types and Use of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
- Functional Cookies: Used to remember your language preference, game settings, and display preferences.
- Analytics Cookies: Collect statistical data to understand how users interact with the platform. This information is not personally identifiable.
6.2 Cookie Controls
You can reject or delete non-essential cookies from your browser settings. However, disabling certain cookies may limit some features of the service. For browser-specific cookie management instructions, refer to the relevant browser's help page.
Your Rights and Controls
As a b88 belt user, you have the following rights over your own personal information:
7.1 Right to Access Information
If you want to know what information b88 belt holds about you, contact our support team. After identity verification, we will provide a summary of your information.
7.2 Right to Correct Information
If your account contains incorrect or outdated information, you may request a correction. Changing certain information may require identity re-verification.
7.3 Right to Delete Information
In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations or the need to resolve an ongoing dispute. In cases of self-exclusion or account closure under the Responsible Gaming policy, relevant information is also retained for a specified period.
7.4 Right to Stop Promotional Communications
You may stop receiving promotional emails or messages at any time by informing our support team. This will not affect essential service-related communications.
7.5 How to Exercise Your Rights
To exercise any of the above rights, contact our support team via live chat or email. We generally aim to respond within 7 business days.
Protection of Minors
The b88 belt platform is for individuals aged 21 and above only. We do not knowingly collect or process personal information from anyone under the age of 21.
Age is verified at the time of account registration and cross-checked during the identity verification process. If it is found that a minor's information was collected in error, that account is immediately closed and all related information is deleted.
Parents who suspect their child's information has been used without their knowledge may notify our support team immediately. For more information on responsible gambling, read the Responsible Gaming Guide.
Policy Changes and Updates
This privacy policy may be updated from time to time in response to improvements to b88 belt's services, changes in technology, or legal requirements.
9.1 Notification of Changes
For significant changes, users will be notified by email or via a notice within the platform. Minor changes will be reflected on this page by updating the "Last Updated" date.
9.2 Continued Use After Changes
Continued use of b88 belt after an updated policy is published will be considered as your agreement to the revised policy. If you do not agree to the new policy, please contact our support team before closing your account.
9.3 Previous Versions
If you need a previous version of this policy, please request it from our support team. We will provide the applicable previous version within a reasonable time.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
Available 24 hours a day, seven days a week. Log in to the platform to get immediate support.
For general information about b88 belt, visit our About Us page. Our Frequently Asked Questions (FAQ) page may also be helpful for common queries.